Store warranty, service and all project information is captured by Illumetek’s web based project tracking system.
Our custom-built IllumeTrak software allows monitoring of all locations to provide up-to-the-minute detail to our project managers, service coordinators, and clients regarding:
- Active job status (scheduled, work-in-progress, complete, return required, etc.)
- Cycle for upcoming scheduled maintenance or relamp
- History of completed jobs
- Warranty status
- Audits, foot candles, recycling certificates, and sign offs
